Director, Practice Management Consultant

Location: City of Albany

Director, Practice Management Consultant

City:
Albany

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world‑class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First ‑ Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Expertly deliver practice management and leadership content to our clients, colleagues and partners in a compelling, entertaining and educational manner

• Provide strategic and tactical support in identifying, designing, developing and executing practice management program/content, effective communication, sales strategy, teaming, and leadership programs

• Provide input on practice management, teaming, and client service concepts that demonstrate the Firm’s thought leadership in these areas

• Enhance the business practices of financial intermediaries at client companies using the content described above as well as cutting edge content from external providers which includes executive teams as well as advisors

• Provide coaching and training to sales staff on training content and delivery

• Partner with Programs Marketing Group to create all program materials, including presentations, white papers, and follow‑up materials while collaborating with field leadership soliciting their input

• Identify program topics by analyzing industry trends, meeting with industry and academic thought leaders and evaluating suggestions from sales staff

• Develop specific project plans, plans resources, and establish project schedule to meet the needs of the specific business unit

• Serve as SME for internal and outsourced white papers, programs for business unit(s) and contribute to promoting programs through articles, videos, and proactive contact with field teams

• Perform ongoing business analysis of the industry, identifies trends and potential short- and long-term program needs

• Research and select appropriate methods, materials, technologies, content, and resource delivery for each project

• Manage relationships with certain program consultants, and oversee externally developed and administered materials and programs

• Maintain methods for the evaluation of program effectiveness, measuring effectiveness in the field and coordinate efforts in continually improving practice management programs

• Carry out other duties as assigned

What to expect when you join our firm

• Hybrid working and reasonable accommodations

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• Maternal/paternal leave benefits and family services

• Complimentary subscription to Headspace – the mindfulness app

• Corporate membership to Class Pass and other health and well‑being benefits

• Unique employee events and programs including a 14er challenge

• Complimentary beverages, snacks and all employee Happy Hours

Must have skills

• 10 years’ experience, with coaching, facilitation and or marketing in the financial services industry

• Four years’ experience developing training programs required

• Bachelor's degree required

• Expert facilitation and presentation skills with a variety of audience sizes, channels and topics

• Competency in different coaching modalities and techniques with the expectation to earn your ACC certification through the ICF within 12 months

• Proven ability to develop effective client presentations

• Strong interpersonal skills and a strong desire and capability to forge relationships with sophisticated and accomplished financial advisors

• Strong verbal and written communications skills

• Ability to provide strategic as well as tactical input…