Learning and Development Specialist

Learning Specialist

Department/Unit: Medical Education
Work Shift: Day (United States of America)
Salary Range: $60,367.47 - $90,551.20

Based in the Patient Safety and Clinical Competency Center, the Learning Specialist designs and implements academic support services and learning resources for medical and graduate students and residents at all training stages. The role coordinates academic support and remediation planning, aligns support programs with accreditation and curriculum requirements, tracks student outcomes, and identifies academic interventions to promote success. When necessary, the specialist refers students for neuropsychiatric testing, psychiatric evaluation, or psychological counseling.

• Meet with students during orientation to proactively assess skills, potential weaknesses, and optimize performance in the curriculum.
• Develop and implement required workshops for students in Time Management, Effective Study Strategies, Examination Preparation, and Performance.
• Coordinate academic support services and programs for all USMLE Step exams and other required exams.
• Collaborate with faculty to design an early identification process for “at‑risk” students.
• Provide faculty resources and support for student remediation needs.
• Represent academic support services at meetings, seminars, or conferences such as the Northeast Group on Educational Affairs and other professional societies addressing student success.
• Continuously educate and stay current with trends, student needs, and innovative support services.
• Evaluate and recommend the purchase of supplemental learning resources for medical students, graduate students, and residents.
• Oversee the learning resources budget, annual planning for needs and program costs, and track expenses throughout the year.

Contributes to a compassionate and caring environment for patients, families, and colleagues by displaying kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the Mission’s success.

Demonstrates excellence in daily work, participates in performance and quality improvement activities, and works toward enhancing customer/patient satisfaction.

Displays positive service excellence skills to patients, visitors, and coworkers by greeting others in a friendly manner and keeping them informed about progress, delays, and changes.

Shows effective teamwork by interacting positively with colleagues, creating a collaborative work environment, initiating open communication, and offering assistance.

Contributes to a safe and secure environment by following established procedures and protocols that address the needs of a diverse patient population and workforce.

Practices stewardship by responsible use of resources, maintaining a clean environment, starting work on time, and being mindful of costs and supplies.

Demonstrates respect for individual differences by acknowledging each person’s unique personal and cultural background.

Non Clinical

• Maintain strict adherence to the Albany Medical Center Confidentiality policy.
• Incorporate Albany Medical Center Behavioral Standards and Guiding Principles into daily activities.
• Comply with all Albany Medical Center Policies.
• Follow behavioral expectations of the department.
• Maintain courteous and effective interactions with colleagues.
• Understand the job description, performance expectations, and competency assessment.
• Commit to meeting and exceeding customer needs and consistently adhere to Customer Service standards.
• Participate in departmental and/or interdepartmental quality improvement activities.
• Participate in and successfully complete Mandatory Education.
• Perform all other duties as needed or directed to meet departmental needs.

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties.

Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.