Temporary Assistance Specialist or Trainee or ; NY HELPS

• Define and develop system requirements for the development, changes, and enhancements to

• Define and develop system requirements for the development, changes, and enhancements to

the Integrated Eligibility System (IES) system and related projects. This may include, but is not limited to; participating in meetings, review of documentation, coordinating discussions with subject matter experts to identify and document system requirements and developing and maintain documentation;

• Define user requirements and participate in the development of technical systems design

specifications for complex system development enhancement projects and develop and maintain documentation;

• Develop and execute appropriate testing to validate the effectiveness of the system in meeting

the system user and program requirements. Maintain documentation of testing;

• Provide assistance to system users including identifying, analyzing and resolving the more

complex problems reported by system users;

• Increase knowledge of open systems, current Welfare Management System (WMS)/legacy

systems, Welfare Reporting and Tracking System (WRTS), and other related systems, new software tools related to systems changes, as well as policy and operational requirements which impact systems;

• Participate in training programs as requested by supervisor to increase knowledge and skills

needed to perform tasks related to IES;

• Attend and participate in meetings with stakeholders to discuss system development, changes,

and enhancements.

• Attend and participate in meetings with staff to discuss current and expected projects as well

as operational needs; and

• Complete special projects, as assigned.

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Qualifications

For Trainee 1, four years of experience administering temporary assistance programs
* and initiatives to assess applicant or recipient needs, determine eligibility or provide services or benefits to low income individuals or families;
Planning, implementing, assessing, monitoring or evaluating programs to deliver effective temporary assistance or workforce development or training programs to unemployed, underemployed, low income or disabled individuals;
Managing contracts and related budgets for workforce development or training or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, or families in need of assistance, including child care, foster care, medical assistance and adult residential care, aid to the refugee or immigrant population, or child and adult protective care.

• Substitutions:
  An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a J.D. may substitute for six years of experience.

For Trainee 2, five years of experience administering temporary assistance programs
* and initiatives to assess applicant or recipient needs, determine eligibility or provide services or benefits to low income individuals or families;
Planning, implementing, assessing, monitoring or evaluating programs to deliver effective temporary assistance or workforce development or training programs to unemployed, underemployed, low income or disabled individuals;
Managing contracts and related budgets for workforce development or training or temporary assistance programs, including…