POOL Library Reference Assistant

Job Summary

Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research questions. Works on library-related projects such as web site editing, collection development, cataloging, and programming. Assists students with software and hardware problems and refers patrons to relevant services on campus and in the community. Provides backup for circulation services.

• Provides library support to users through information and technical assistance about location/availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center when appropriate.
• Performs routine updates to the library website and uses library system software to complete tasks related to circulation, cataloging, and collection development.
• Provides support for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software; refers students to Librarians or Library Computer Specialist when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.
• Assists with collection development and marketing of the library’s resources by creating displays and promotional materials.
• Performs circulation duties as needed when circulation staff are unavailable.
• May provide tours and basic instruction to classes on use of library resources.
• Participates as a team member of the Library.
• Performs other related duties as assigned or required to help facilitate student access.

• High school diploma or equivalent plus a minimum of three years full-time related experience, or
• AA/AS degree with an emphasis in library or computer science plus one-year full-time related experience, or
• Equivalent combination of education and experience that would enable performance of the full scope of the position.
• Thorough knowledge of the practices of library operations.
• Considerable knowledge of specific systems, materials and equipment used in the library.
• Good communication and organizational skills.
• Basic keyboarding, typing and general office skills.
• Working knowledge of modern office software.
• Ability to independently perform all duties efficiently and effectively both in person and in a remote environment.
• Ability to communicate with patrons and staff using a variety of communication tools in a manner that meets their needs and reflects positively on the library and the college.

• Knowledge of library systems-software and databases, and webpage editing is preferred.

Qualified applicants will be contacted when positions become available. Please complete the online application and upload or attach the following required documents:
Resume, Cover Letter, and Unofficial Academic Transcript (if needed to meet minimum qualifications). If your transcript is issued in a language other than English, please include a translated copy. U.S. Veterans must attach proof of Veteran Status to qualify for veteran’s consideration.

Salary Grade 17: $20.98/hour. All part‑time classified employees begin at Step 1 of the salary schedule. Placement at a higher step on the salary schedule is not negotiable.

Linn‑Benton Community College is an Equal Opportunity Educator and Employer. We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. We do not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s Form I‑9 confirming authorization to work in the United States of America.