Pest Control Field Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular FT Management PNW OR Albany, Albany, OR, US

Salary Range: $45,000.00 To $65,000.00 Annually

Work. Grow. Build. Life.

PNW
- Pointe Pest Control is the Premier Pest Control Agency in the Northwest. Why? Pointe Pest Control is committed to excellence of the service we provide, and our customers’ satisfaction. Pointe operates with high performance, and team unity with an ownership mentality. We ae also proud to give back to the communities through several avenues. Pointe provides services to both residential and commercial customers.

Today Pointe employs an impressive group of experienced and knowledgeable professionals and invites you to join our team.

Pointe is proud to be a part of the Pest Co’s family of companies:

Founded in late 2021, Pest Co is one of the 12 largest Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. Pest Co continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.

Location: Albany, OR 97322

Position Type: Full Time
- Salaried

Schedule: Monday-Friday (Saturdays Occasionally Required)

Key Responsibilities:

• Support Service Manager in day-to-day operations.
• Fill in for absent Technicians by servicing customer accounts. Spend at least 50% of your time in the field evaluating Technician service quality or performing service when demand exceeds available resources.
• With guidance from Service Manager, achieve and maintain proficiency in all aspects of Service Manager duties to include:
  • Payroll Process and Understanding Production and Hourly Pay
  • Product Inventory and Maintenance
  • Assist in Maintaining adequate staffing
• Ensure that you and your team maintain a professional appearance, positive working relationships with co-workers and customers.
• Promote an "All Star" technician team.
• Guarantee Safety by using appropriate PPE, safety equipment and good judgement under all working conditions.
• Maintain company fleet and ensure vehicles are always in safe and prime operational conditions, while keeping equipment and supply inventories to capacity. Field Manager is responsible for accurate, regular vehicle inspections as directed by the Service Manager.
• Support Route Management to ensure that you and your team service customer accounts according to procedures and guidelines established by the company. Encourage technicians to take time with each customer to take every opportunity to establish recurring services, increase route retentions and addressing "at risk" customers. Review and coach documentation as per cadence directed by the Service Manager.
• Promote and motivate your team to discover new opportunities through seeking referrals, producing new services to customers on the route by performing routine inspections, clover-leaf neighborhoods, and self-generated leads. Regularly coach technicians in the sale of services and how to overcome objections.
• Ensure that you and your technicians stay up to date with training in all areas of Pest Control from biology, habits, structural, specialty pests and safety. Field Manger is responsible for technicians on your team completing all company assigned training.
• Support technician development and encourage a learning, supportive atmosphere in recruiting new talent.
• KPI (Key Performance Indicators) Ensure that you and your team are aware and maintain high scores for the established KPI’s and are growth focused. Correct and coach low performing KPIs with…