Technology Field Support Technician

Employment Type: Full-Time or Part-Time
Compensation:
Starting at $18.00 per hour
, with potential advancement up to $23.00 per hour based on reliability, performance, customer-service ability, safe tool use, equipment-handling skill, completed training, and business need.

Advanced Commercial Communications, LLC is seeking a dependable, hands-on Technology Field Support Technician to join our growing team.

This position supports scheduled onsite technology work such as TV and display mounting, equipment setup, workstation refreshes, device swaps, technology deliveries, site documentation, equipment inventories, and other routine field-support tasks.

The ideal candidate enjoys technology, works well with tools, likes hands-on work, and is interested in building practical experience in the technology field. We are looking for someone with a professional attitude, strong attention to detail, dependable work habits, and a willingness to learn.

The Technology Field Support Technician works from established instructions, checklists, and assigned work orders. This role helps ensure routine onsite tasks are completed safely, professionally, and efficiently while supporting customer environments, technology equipment, documentation, and project workflows.

The Technology Field Support Technician provides physical, onsite support for technology equipment and scheduled customer service tasks.

The ideal candidate is organized, dependable, comfortable around technology equipment, professional with customers, and able to follow detailed instructions. Candidates with personal interest and practical experience with computers, electronics, tools, gaming hardware, AV equipment, or home technology are encouraged to apply.

Complete scheduled onsite field-support tasks using established instructions, checklists, and work orders.

Assist with approved TV, display, monitor, and equipment mounting projects.

Unbox, stage, inventory, label, assemble, place, and organize computers, monitors, docking stations, keyboards, mice, printers, displays, carts, accessories, and related technology equipment.

Assist with workstation refreshes, equipment swaps, office moves, technology rollouts, device replacements, and customer-site setup tasks.

Connect preconfigured equipment to existing approved power connections, displays, peripherals, and network connections as directed.

Install approved monitor arms, display carts, cable covers, furniture-adjacent hardware, and other equipment accessories.

Deliver, pick up, transport, return, and organize technology equipment, tools, materials, parts, and customer hardware.

Record serial numbers, asset tags, equipment locations, model information, and other inventory details.

Take clear before-and-after photos, document completed work, and complete assigned service-ticket notes, checklists, and site-visit records.

Perform basic visual and physical checks using approved procedures, such as confirming equipment is powered on, connections are secure, a display is on the correct input, or equipment has been placed in the assigned location.

Maintain clean, organized, safe, and professional work areas at customer locations, in company vehicles, and around company equipment.

Communicate professionally with customers, coworkers, vendors, and project contacts while representing ACC.

Identify and promptly report damaged equipment, unsafe conditions, missing materials, unexpected site conditions, or tasks outside the assigned scope.

Support technology projects and service work with other ACC team members as assigned.

Follow company procedures, customer-site requirements, safety practices, and all instructions from supervisors or technical staff.

High school diploma, GED, or equivalent.

Valid driver’s license and acceptable driving record.

Reliable transportation for reporting to company locations and assigned customer sites.

Dependable attendance, punctuality, and the ability to arrive prepared for scheduled work.

Professional attitude and ability to communicate respectfully with customers, coworkers, vendors, and other trades.

Comfortable using basic hand tools, mounting hardware, ladders, and technology equipment safely.

Comfortable lifting, moving, unpacking, assembling, labeling, and placing computers, monitors, TVs, displays, printers, small UPS units, and related equipment.

Ability to follow detailed instructions, checklists, and work orders.

Ability to take clear photos, maintain accurate…