Receptionist, Administrative​/Clerical

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Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We’re committed to a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. As a seasonal Client Service Professional/Receptionist, you will focus on wow­ing clients now and in the future, building lasting relationships through friendly, personalized service.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in your total well‑being. Our benefit offerings help you plan for health, well‑being, and financial wellness.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (additional eligibility requirements)

We’re committed to building a Connected Culture where trust, care, and connection matter. You’ll be surrounded by colleagues who support each other and celebrate diversity.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Albemarle, NC Salary: $42,000.00-$48,000.00