Customer Service Associate

Overview

We’re seeking a Customer Service Associate I to join our team at Dollar Tree Stores. Deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help unload trucks; stock replenishment according to productivity standards
• Ensure a positive, safe, and respectful environment with professional interactions
• Maintain cleanliness throughout the store, including restrooms, floors, and disposal areas
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30-50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

636 Nc 24 27 Bypass E, Albemarle, North Carolina 28001