Aftermarket & Fleet Account Manager

Albert Lea/Stewartville, MN

The aftermarket and small fleet account manager is responsible for interacting with customers in person, over the phone, and/or email, and social media. Develop, implement, and maintain comprehensive account specific growth strategies.

To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Selling whole good Thermo King products (units, APUS, power management, heaters) in the designated territory to single operators and small fleets
• Selling aftermarket items including but not limited to Thermo King parts, rental sales, trailer repair and other service work in the designated territory
• Prospect for new accounts/referrals which includes compiling and updating list of prospective customers in all aftermarket sectors
• Maintain and manage rental calendar and invoicing of all daily or short-term rentals in designated territory.
• Take parts orders, print invoices and make sure payment is up to date
• Deliver and return parts when available and makes sense with daily routes.
• Plan territory coverage and call upon key accounts (current and prospective) regularly.

The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.

• Requires a high school diploma or equivalent
• Transportation refrigeration product knowledge is a plus
• Previous parts and service sales experience

• Basic computer skills
• Exceptional telephone etiquette skills
• Strong customer service skills
• Strong organizational skills

• Apply good judgment in recognizing scope of authority
• Able to read and interpret billing statements and work orders
• Communicate clearly and effectively

• Competitive Compensation
• Health, Dental, and Vision Insurance
• HSA with Company Matching
• 401(k) with Company Contribution
• Company-Paid Life and Short-Term Disability Insurance
• Long-Term Disability Insurance
• Holiday Pay and PTO
• Health Incentive Programs