Customer Service Representative

Customer Service Representative – QC Holdings Inc (Lend Nation)

Location: Store 4101, 4491-B US Hwy 431, Albertville, AL 35950.

Full‑time, entry‑level position.

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts and some Saturdays;
  Sundays off.

• Excellent customer‑service skills.
• Cash‑handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure transportation, a valid driver’s license, and maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is essential.
• Minimum age 18.
• Proof of eligibility to work legally in the United States.

• Monthly bonus program.
• Steady hours, paid time off, paid holidays.
• 401(k) plan.
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Benefits available to full‑time employees; availability varies with length of employment.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions, offering short‑term loans, check cashing, and bill pay services across an extensive network of ~230 U.S. branches and an online presence. With over 30 years of experience, QCHI is a trusted leader in the alternative finance marketplace, helping consumers underserved by traditional banking. The company also serves small businesses and operates under the brands Lend Nation and 310‑Loan in Canada.

QCHI / Lend Nation is an Equal Opportunity Employer.