Customer Service Representative

Customer Service Representative – Lend Nation

Location:

Store 4101, 4491-B US Hwy 431, Albertville, AL 35950.

Position Type:
Full‑time, Entry Level.

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts, including some Saturdays, with Sundays off.

• Excellent customer service skills.
• Cash‑handling experience.
• Operating computers and standard office equipment (preferred).
• Safe, secure, reliable transportation and a valid driver’s license with maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is essential.
• Minimum age of 18.
• Proof of eligibility to legally work in the United States.

• Monthly bonus program.
• Steady hours, Paid Time Off, Paid Holidays.
• 401(k) plan.
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Benefits available to full‑time employees with varying lengths of employment.

QCHI (
Lend Nation
) is a leading customer‑focused provider of convenient financial solutions, specializing in short‑term loans for consumers underserved by traditional banking institutions. With over 30 years of experience, QCHI has become a trusted leader in the alternative financial services marketplace, primarily providing credit options through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310‑Loan in Canada.

Operating in the specialty finance industry, QCHI offers services that provide easy and hassle‑free access to a variety of short‑term loans, check cashing, and bill pay. Their products and services focus on delivering the financial solutions customers need quickly and conveniently. QCHI’s headquarters is based in Lenexa, Kansas, and the company employs approximately 700 people across the United States.

QCHI / Lend Nation is an Equal Opportunity Employer.