Service Coordinator
Listed on 2026-10-08
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Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Service Coordinator
LHH Recruitment Solutions is partnering with a well-established HVAC and Plumbing company in Albuquerque to find a highly organized and customer-oriented Service Coordinator / Office Support Specialist. This position serves as the communication hub between customers, technicians, and the office team while helping keep daily operations running efficiently. The ideal candidate is detail-driven, enjoys multitasking, and thrives in a fast-moving service environment.
Key Responsibilities Service Coordination & Technician Support- Coordinate incoming service requests and assign jobs to field technicians.
- Build and maintain daily technician schedules to maximize efficiency and customer satisfaction.
- Keep customers informed regarding appointment times, schedule changes, and service updates.
- Monitor open jobs, track service status, and communicate regarding parts, estimates, and follow-up work.
- Assist with service documentation, invoicing support, and job tracking.
- Welcome customers and visitors while providing professional front-office support.
- Manage incoming calls, emails, and general office correspondence.
- Support calendar management, appointment coordination, and meeting scheduling.
- Process work orders, purchase orders, shipping records, packing slips, and other operational documents.
- Organize and maintain office files, records, and administrative reports.
- Assist with inventory management and office supply ordering.
- Previous experience in a service-driven industry such as HVAC, plumbing, construction, manufacturing, or field services.
- Familiarity with dispatching, scheduling, or service management software (Aptora Total Office Manager experience is a plus).
- Bilingual English/Spanish abilities preferred.
- High School Diploma or GED required.
- Strong communication, customer service, and organizational skills.
Schedule:
Full-Time, Monday-Friday, 7:00 AM-4:00 PM Work Setting: 100% Onsite in Albuquerque, NM Compensation: $18-$20/hour, depending on experience
Employment Type:
Temp-to-Hire
If you're looking for an opportunity where you can utilize your administrative skills, coordinate day-to-day operations, and help deliver outstanding customer service, we'd love to hear from you!
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