Automotive Sales Professional

Position Summary

Automotive Sales Professional is directly responsible for selling new & used vehicles while ensuring customer satisfaction standards.

• Determine each customer’s vehicle needs by asking pertinent questions and carefully listening.
• Demonstrate new vehicles, including test drives.
• Properly introduce new customers to the Service facilities and to the appropriate Service personnel.
• Deliver new vehicles to customers. Ensures customer understands the vehicle’s operating features, warranty and maintenance schedule while laying the foundation for customer loyalty.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Keep informed of new products, features, accessories, etc., and their benefits to customers.
• Review with the Sales Manager monthly objectives, weekly activities and daily planned activities.
• Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
• Know and understand federal, state and local laws which govern retail auto sales.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• Educational:
  High school diploma or the equivalent.
• Must have current & valid driver’s license.
• Must pass drug screening and background check.