Childcare Facility Investigator

ATA Services Inc. is currently seeking to hire Childcare Facility Investigators for full‑time temporary assignments in Albuquerque and Roswell, NM.

• Pay Rate: $22.00 per hour with weekly pay
• Start Date: ASAP
• Position: Full‑time (8 am–5 pm with flexibility as needed)
• Locations: Albuquerque & Roswell – travel required and reimbursed

The Child Care Facility Investigator will conduct Priority 2 and 3 complaint investigations in licensed childcare settings, focusing on custodial care concerns that affect children’s health, safety, and well‑being. The investigator will assess compliance with state childcare licensing regulations (8.9.4 NMAC) and document findings.

• Conduct on‑site investigations of licensed childcare facilities in response to Priority 2 and 3 complaints, adhering to mandated timelines for initiation (Priority 2 within 3 working days, Priority 3 within 5 working days).
• Evaluate compliance with custodial care standards, including:
  • Staff‑to‑child ratios
  • Supervision and presence of staff
  • Use of discipline and behavior management techniques
  • Incidents involving injuries requiring off‑site medical attention
  • Nutrition and meal service practices
  • Age‑appropriate developmental activities and programming
  • Licensed capacity
  • Administration of medication
• Interview staff, parents, and other relevant parties.
• Review facility records, incident reports, and medical documentation.
• Prepare detailed investigative reports with findings, conclusions, and recommendations.
• Collaborate with licensing staff to determine appropriate enforcement actions.
• Maintain confidentiality and adhere to all legal and ethical standards.
• Participate in training, team meetings, and administrative hearings as required.

• Bachelor’s degree in early childhood education, social work, public health, criminal justice, or a related field preferred.
• Experience in childcare, child welfare, or regulatory compliance highly desirable.
• Strong knowledge of child development and custodial care practices.
• Excellent communication, observation, and documentation skills.
• Ability to work independently and manage multiple investigations.
• Valid driver’s license and willingness to travel.

• Flexible schedule with potential evening or weekend site visits; 40 hours per week.
• Mileage reimbursement for travel using your own vehicle (must meet vehicle insurance requirements).

ATA Services, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Hourly: $22.00 per hour; approximate annual salary: $22,000.