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Customer Service Representative

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Groundworks New Mexico
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21.68 USD Hourly USD 21.68 HOUR
Job Description & How to Apply Below
Ideal Customer Service Representative:
  • has good communication skills and basic computer knowledge,
  • enjoys speaking with people from diverse backgrounds and professions,
  • can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
  • can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.
Other Information/Requirements:

Starting pay rate: $21.68 per hour

  • Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!

This position is strictly on-site at the NORC call center in Albuquerque. Employees are required to report to the office daily.

This posting is for the Customer Service Representative role at Groundworks New Mexico, based in Albuquerque, NM, United States.

This opportunity is part of our work in Management & Operations, Sales.

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