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Customer Experience Coach & KPI Specialist

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Energy Vault
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking a Customer Experience Specialist to enhance the telemarketing team's performance and ensure exceptional customer service. This role involves coaching agents, ensuring Key Performance Indicators (KPI's) are met, and providing support to customers through various communication channels. The company prides itself on its unique strategy of developing expert marketers and sales professionals, creating a rewarding career experience.

Join a team committed to excellence and discover how this opportunity can positively impact your career and life.
This role, Customer Experience Coach & KPI Specialist at Energy Vault, could be your next move. We are seeking a motivated Customer Experience Coach & KPI Specialist to join Energy Vault in Albuquerque, NM, United States. Consider building your career as a Customer Experience Coach & KPI Specialist at Energy Vault.
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