Campaign and Project Success Specialist

Location:

Nusenda Campus, 4100 Pan American Fwy NE, Albuquerque, NM 87107, USA

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, tuition assistance, and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Campaign and Project Success Specialist to join our organization. As a Campaign and Project Success Specialist, you will work with cross‑functional marketing teams to facilitate the successful planning, management, automation, and execution of digital and traditional marketing campaigns, promotions, events, projects, and tasks. You’ll be responsible for the scheduling, tracking, and coordination of marketing deliverables while partnering with Marketing teams and the Marketing Operations Director to optimize Wrike and refine departmental workflows.

You’ll also report on project status, assign resources, troubleshoot issues, support resource planning, and recommend process improvements while acting as the primary point of contact to manage and track key initiatives.

• Responsible for project, campaign, and promotional builds, marketing intake tasks ensuring all tasks within are scheduled for deployment, tracked within Wrike and marked in appropriate status confirming up‑to‑date information for each task.
• Support implementations that meet expectations of marketing project/campaign/promotion leads.
• Demonstrate ability to understand processes and define user requirements by using expert interviewing skills.
• Work with external marketing system vendor/agencies as needed to establish workflows, projects and tracking are adhered to.
• Serve as the liaison between creative/campaign teams and other teams/departments, managing workflow/process, automation, collecting requirements, and providing and checking on status updates on behalf of the creative/campaign team.
• Work within Wrike with internal stakeholders and team members to ensure projects are executed on time and at a high level of quality.

• Three to five years of similar or related experience
• Bachelor’s degree or higher in Business Administration, Marketing or related field or certifications in Project Management (PMP), Lean, Six Sigma, preferred

• Knowledge in project management frameworks (PMBOK) and process improvement methodologies.
• Ability to understand processes and define user requirements by using expert interviewing skills.
• Multi‑tasking and time‑management skills, with the ability to prioritize tasks and handle problem resolution.
• Exceptional verbal, written, project management, and presentation skills.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.