Student Success Specialist

Student Success Specialist

Student Support Services-TRIO (SSS), a federally funded U.S. Department of Education TRIO Program, is seeking a dynamic, self-motivated individual to step into the role of Student Success Specialist and join our team. SSS provides comprehensive and sensitive support to college participants, focusing on educational, social, and professional experiences to enhance graduation rates for low-income, first‑generation, and students with disabilities. On occasion, weekend and evening hours will be required.

The ideal candidate is a proactive problem‑solver, adept at working in a fast-paced office environment. They embody a student-centered, holistic approach and are deeply committed to student success. They are familiar with retention and student coaching strategies.

• Assists with providing holistic advisement, financial aid/scholarship advisement, and consultive services for the target SSS TRIO population.
• Assists with outreach and retention activities designed to attract, retain, and serve SSS TRIO students; supports activity logistics.
• Assists in the preparation, logistics, and delivery of workshops, presentations, and orientations related to student success activities.
• Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments; engages in directed professional development.

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Basic knowledge and interest in a career in Higher Education / Student Affairs.
• Prior experience and or familiarity with low-income, first-generation-to-college, and/or students with disabilites or TRIO programs.
• Ability to coordinate and organize educational programs, meetings, and/or special events.
• Strong listening, interpersonal, and communication skills.
• Ability to work both independently and in a team environment.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a third‑party site, please visit UNMJobs to submit an application. For best consideration, please attach a Resume, Cover Letter and a list of three (3) professional references, preferably supervisors. Cover letter should highlight your commitment to student success and experience working with First-Generation and Low-Income students.

Background Check

Required:

Yes.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.