Student Accountability and Conflict Resolution Specialist

Position Summary

The Student Accountability and Conflict Resolution Specialist reports to the Associate Dean of Student Rights and Responsibilities and performs duties under limited supervision while utilizing developmental approaches in response to student conduct and conflict resolution. The ideal candidate will demonstrate progressive administrative experience with complex student disciplinary case management and possess high ethical and confidentiality standards. This individual should be a proven innovator with experience developing and implementing industry-standard solutions and should understand and apply student development theory within a community of diverse students.

The Specialist should be a skilled communicator and collaborator who takes initiative while serving as a subject matter expert through consultation, workshops, and educational programs.

• Serve as case resolution coordinator for student and student organization conduct cases, including investigations, determining responsibility, and assigning conduct outcomes.

• Create and implement learning-centered student learning goals and responsive conduct outcomes. Facilitate restorative practices processes including educational conversations, conflict-coaching sessions, and facilitation of dialogue.

• Develop, expand and evaluate proactive and intentional interventions and preventative educational pathways.

• Develop and analyze reports of student behavioral trends and program outcome assessment measures that demonstrate evidence-based approaches that contribute to student success. Collect, maintain and audit statistical and confidential records.

• Recruit, train and supervise personnel, motivating employees to achieve peak performance and creating co-curricular learning opportunities as the foundation of any work experience.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University’s influenza vaccination requirement.

Bachelor’s degree; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.

• Master’s degree in higher education administration, college student personnel, counseling, or a related field.
• One year of student conduct administration experience or equivalent.
• Familiarity with Advocate or other student conduct / case management databases.
• Experience working with college students on decision-making related to developmental skills.
• Experience with marketing collateral, web design or content management systems.
• The equivalent of two years of professional experience in a higher education setting.
• Program development experience, including implementation of educational opportunities, programs and/or resources, supports, and interventions.
• Assessment and grant writing experience.

The University of New Mexico is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.