Field Service Technician - PV

Overview

Field Service Technician - PV role at Sungrow Power Supply Co., Ltd. This position supports field service operations within Sungrow USA related to commissioning, warranty, and operations and maintenance (O&M) of expanding installed sites in the region. Reports to the regional field service supervisor.

Location:

Albuquerque, NM area.

Employment type:

Contract-to-Hire. Travel: 80%+.

$36.00/hr - $40.00/hr

Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024.

Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability.

This role supports field service operations within Sungrow USA related to commissioning, warranty, and O&M of the expanding installed sites in the region. Responsibilities include troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/systems, typically at the customer site or at a staging yard/warehouse. The position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of facilities for all personnel and equipment.

Safety management policy and procedures regarding the facility include safety information, hazard analysis, safe operations/maintenance training, subcontractor compliance, plant integrity, work permits, emergency planning, and response.

• Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS systems, PCS, batteries, and ancillary equipment.
• General troubleshooting and diagnosis within Sungrow’s maintenance and repair guidelines.
• Support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans.
• For O&M capacity, perform Preventive Maintenance and other LTSA activities per the contract.
• Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, investigations may involve SOC checks and module/component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc.
• Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
• Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments.
• Coordinate with customer SCADA engineers to set up system communication and parameters involving Sungrow’s controllers and F&G systems as needed.
• Describe troubleshooting sequences and procedures observed; identify and document basic mechanical and electrical issues.
• Perform basic corrective maintenance and create/modify field service procedures for safety troubleshooting and maintenance if required.
• When using contractors on-site, act as the Lead to ensure daily activity reports, JSA reports, and work follow Sungrow standards and expectations.
• Prepare and submit Daily Activity Reports and Daily JSA Reports.
• Work independently in the field and with Design Engineers to resolve high-level technical issues and support root-cause investigations for technology applications on complex projects.
• Coordinate with engineering, logistics, finance, and program management to maintain solar plant operations.
• Verify and comply with engineering documentation standards and test procedures; complete documentation in a timely and…