Regal Cottonwood - Team Lead Part-Time
Listed on 2026-01-07
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Entertainment & Gaming
Customer Service Rep
Regal Cottonwood 15 - Team Lead Part-Time
Job Category: Floor Staff - Theatre
Requisition Number: TEMPL
037416
- Posted :
December 26, 2025 - Part-Time
Showing 1 location
1307 Cottonwood Theatre
Cottonwood Stadium 16
10000 NW Coors Blvd.
Albuquerque, NM 87114, USA
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Regular and consistent attendance.
- Upholding and administering all company policies.
- The training, development, and coaching of non-management employees.
- Performing all team positions as required.
- Operating all projection and audio-visual equipment within the theatre, both hardware and software.
- Ensure operational delivery of marketing campaigns and promotions.
- Monitor the standard of maintenance and operational delivery to ensure standards are always maintained.
- Knowledge, compliance and enforcement of dress code.
- Have completed or in the process of completing the team lead training.
- Have reviewed, understand and demonstrated all Team Member level policies & procedures.
- Advanced knowledge of emergency, evacuation, and robbery procedures
- Report performance issues and policy violations to Theatre Management so appropriate action can be taken.
- Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
- Required to read and understand training materials that will cover subjects such as harassment prevention and other regulatory compliance.
- Additional Duties and Responsibilities as assigned by the Theatre Management.
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/
Experience:
At least three months supervisory experience, or 6 months theatre experience with completion of Level 1 Team Member Star Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to DM approval. If the theatre sells alcohol and employee’s assigned duties will include the selling/serving of alcohol, employee must be of legal age to sell and serve alcohol according to state or local laws.
It is employee’s responsibility to complete any legally required state or local training and obtain the required certificate. In addition, employees must complete the Regal Responsible Beverage Server training on Regal Academy.
Language Ability:
Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.
Computer and Office
Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity and perform mechanical tasks as necessary.
Personal
Skills:
Interface excellently with customers, the public, and co-workers, and…
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