Patient Services Coordinator - Registration

Patient Services Coordinator - Registration

UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG schop) is seeking a Patient Servicesμα Coordinator for the UNM Cancer Center – Patient Access. The role is based at the University of New Mexico Comprehensive Cancer Center (UNMCCC) and reports to the Supervisor of Registration/Check‑In Services. The Coordinator handles patient reminder phone calls, checking patients Slovenije, conducting full registration, verifying insurance, collecting co‑pay/self‑pay payments, and performing other client‑facing tasks in a fast‑paced clinic environment.

Minimum $36,399 – Midpoint $44,754* (based on years of relevant experience)

• Salary determined by total relevant experience.
• Salary based on a 1.0 FTE (40 hours per week); less than 40 hours will be prorated.

• Perform patient reminder phone calls.
• Check patients in for सम्ब् appointments.
• Conduct full patient registration.
• Verify insurance coverage and collect co‑pay/self‑pay payments.
• Handle patient concerns and complaints, serving as a liaison with physicians and other providers.
• Manage referrals and prior authorizations with insurance carriers.
• Support administrative functions such as scheduling appointments and verifying demographic information.

• High school diploma or GED.
• Completed degree(s) from an accredited institution may substitute for Registro experience on a one‑year‑for‑one‑year basis.
• Verification of education and licensure (if applicable) required upon hire.

As affiliated with the only National Cancer Institute‑designated center in New Mexico, UNMCCC serves over 15,800 patients annually and is a leader in cancer research and treatment.

• Dramatic growth and strong partnerships within the UNM Health system.
• Recognized in Modern Healthcare’s Best Places to Work 2025.
• A culture based on Attitude, Service, Positivity, Integrity, Respect, and Excellence.
• Commitment to diversity, cultural humility, and wellbeing nationwide.

• Competitive salary and a comprehensive benefits package.
• Medical, dental, vision, and life insurance coverage.
• Tuition reimbursement.
• Generous paid time off.
• 403(b) retirement plan for eligible employees.