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Utilization Management Clinician Behavioral Health - Precertification

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: CVS Health
Full Time position
Listed on 2026-10-20
Job specializations:
  • Healthcare
    Mental Health, Psychiatric Care & Support
Salary/Wage Range or Industry Benchmark: 54000 - 117000 USD Yearly USD 54000.00 117000.00 YEAR
Job Description & How to Apply Below

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Behavioral Health Precertification / Utilization Management Clinician

100% Remote | Monday–Friday | 12:00 PM – 8:30 PM EST

Are you a licensed Behavioral Health professional or Psychiatric RN with Utilization Management experience? Join our team and play a critical role in reviewing behavioral health authorization requests, supporting appropriate levels of care, and ensuring members receive timely, evidence-based treatment.

What You’ll Do

As a Behavioral Health Precertification/UM Clinician, you will review behavioral health authorization requests and clinical documentation to determine medical necessity and appropriate levels of care, with a primary focus on:

  • Inpatient Mental Health
  • Detoxification Services
  • Substance Use Rehabilitation Programs

Key responsibilities include:

  • Review behavioral health assessments, treatment plans, progress notes, and clinical documentation to evaluate medical necessity
  • Apply evidence-based behavioral health guidelines and clinical practice standards to authorization decisions
  • Utilize Medicare coverage criteria and requirements when applicable
  • Document determinations, rationale, and recommendations accurately and thoroughly
  • Coordinate with facilities and providers to obtain additional clinical information when needed
  • Support discharge planning and transitions of care
  • Communicate authorization decisions and next steps to providers and internal stakeholders
  • Identify members who may benefit from additional clinical programs, services, or care management support
  • Participate in crisis queue coverage, including member triage, call handling, escalation, and documentation
  • Identify opportunities to improve quality, reduce denials, and optimize benefit utilization
WHAT YOU BRING - REQUIRED
  • Active, unrestricted Master's-level Behavioral Health license in the state of residence, such as:
    • LMSW
    • LCSW
    • LISW
    • LPC
    • Equivalent independent clinical license

OR

  • Active, unrestricted Registered Nurse (RN) license with psychiatric/behavioral health experience

Additionally, candidates must have:

  • 1+ year of Behavioral Health Utilization Review or Utilization Management experience
  • 3+ years of inpatient behavioral health experience in a hospital setting
  • Recent behavioral health experience or continuous behavioral health-focused work history
  • Ability to work the scheduled hours of 12:00 PM – 8:30 PM EST
  • Strong clinical decision-making and medical necessity review skills
Preferred Qualifications
  • Experience working with geriatric populations
  • Experience supporting chronically mentally ill populations
  • Working knowledge of Medicare Behavioral Health guidelines
  • Strong typing and keyboarding skills
  • Ability to navigate multiple systems simultaneously
  • Excellent documentation and computer skills
Education

Behavioral Health Clinicians

  • Master's Degree in Social Work, Counseling, Psychology, or another Behavioral Health discipline

Registered Nurses

  • Associate Degree in Nursing (ADN) with Behavioral Health experience

Preferred

  • Bachelor of Science in Nursing (BSN)
Why Join Us?
  • Fully remote opportunity
  • Consistent weekday schedule
  • Specialized Behavioral Health Utilization Management role
  • Opportunity to support vulnerable populations through evidence-based care decisions
  • Collaborative environment with providers, facilities, and interdisciplinary clinical teams
  • Meaningful work that directly impacts access to behavioral…
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