Benefits Specialist

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Regular Full-Time Albuquerque, NM, US

7 days ago Requisition

Join Eye Associates as a Benefits Specialist and make a meaningful impact by helping employees understand, access, and navigate their benefits with confidence. In this role, you’ll support the daily operations, compliance, and continuous improvement of our benefits programs while delivering a high-quality, customer-focused employee experience.

Why Choose Us?

• Collaborative HR team dedicated to service, accuracy, and continuous improvement
• Opportunity to support meaningful benefits that impact employees’ lives
• Stable full-time role with growth potential in benefits and HR operations
• Work closely with benefits vendors, Payroll, and HR partners for cross-functional experience
• Voted a Top Work Place nationally since 2022

What You'll Do:

In this role, you’ll work closely with the Benefits Manager to administer and continuously improve our employee benefits programs. You’ll manage daily operations—including enrollments, qualifying life event changes, invoicing, eligibility updates, and employee inquiries—while ensuring accuracy, compliance, and a positive employee experience. You’ll also support open enrollment planning and execution, vendor coordination, process improvements, and the development of benefit packets and communication materials.

Every other week, you will present benefit information during New Hire Orientation, helping new employees feel welcomed, informed, and supported from day one.

• Serve as a knowledgeable point of contact for employees seeking benefit guidance.
• Process benefit enrollments, terminations, life event changes, COBRA, and status updates with accuracy.
• Audit benefit data, deductions, and invoices; resolve discrepancies with Payroll, vendors, and HR partners.
• Support open enrollment planning, communication, and execution.
• Present benefit information at New Hire Orientation every other week.
• Draft and distribute benefit communications, guides, and educational materials.
• Partner with HR and vendors on wellness initiatives and benefit improvements.
• Partner with Benefits Manager on benefits compliance activities, including managing the Compliance Dashboard, ADP ACA Dashboard, and ensuring adherence to federal and state regulations (e.g., ERISA, HIPAA, COBRA, ACA, FMLA).
• Coordinate annual Education Assistance benefits.
• Participate in HR projects, process improvements, and department initiatives.

What We’re Looking For:

• Must have 2–3+ years of benefits administration experience
• 2–3+ years of HR
• Solid knowledge of benefit plan design, compliance, and regulations (ACA, ERISA, HIPAA, COBRA, etc.).
• Excellent written and verbal communication, customer service, and critical‑thinking skills
• Confident presenter with the ability to explain complex benefits clearly.
• Highly organized and detail-oriented, with strong time‑management and multitasking abilities.
• Professional, dependable, empathetic with impeccable follow‑through.
• Ability to maintain confidentiality, meet deadlines, and collaborate effectively.
• Proficient in HRIS and benefits administration systems; ADP experience preferred.
• Advanced Microsoft Office skills; HRIS proficiency required.

Benefits We

Offer:

• PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
• 401(k)
• Education Assistance
• Company‑paid Life, AD&D, Disability Insurance & more!

Benefit eligibility varies based on full‑time or part‑time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.

Ready to start a rewarding career? Apply today! Learn more at