Human Resources Manager

Position Title:

Human Resources Manager

Reports To:

Chairman & CEO

Department:
Administration / Executive Leadership

Location:

Albuquerque, NM

Position Summary

The Human Resources (HR) Manager will serve as the strategic and operational leader for all HR functions across Southwest Women’s Oncology and Optimum. As a member of the Senior Leadership Team, this role will partner closely with the Chairman & CEO and management team to design, implement, and lead HR programs, policies, and practices that align with organizational goals, ensure compliance, and foster a positive, high‑performing workplace culture.

The HR Manager will oversee all areas of human resources including talent acquisition, employee relations, compliance, compensation & benefits, training & development, and performance management.

Leadership & Strategy

• Serve as a trusted advisor to the Chairman & CEO and Senior Leadership Team on all HR‑related matters.
• Lead the development and execution of HR strategies that support organizational growth and workforce effectiveness across both entities.
• Drive a culture of collaboration, accountability, innovation, and compassionate care consistent with the mission and values of SWWO & Optimum.
• Lead HR as a strategic business partner, contributing to company‑wide decision‑making.
• Drive organizational development, succession planning, and leadership pipeline initiatives.

Talent Acquisition & Onboarding

• Develop and oversee recruitment strategies to attract and retain top clinical, administrative, and wellness/aesthetic talent.
• Manage onboarding programs that ensure seamless integration, compliance, and cultural alignment for new hires.

Employee Relations & Engagement

• Act as primary contact for employee relations, ensuring fair, consistent, and legally compliant handling of issues.
• Champion initiatives to enhance employee engagement, satisfaction, and retention.
• Promote diversity, equity, and inclusion in all aspects of the workplace.

Compliance & Policy Management

• Ensure compliance with all federal, state, and local employment laws.
• Maintain and update the Employee Handbook, HR policies, and SOPs.
• Oversee risk management related to people strategy.
• Oversee credentialing, background checks, and compliance requirements specific to healthcare and medspa operations.

Compensation, Benefits & HR Operations

• Oversee compensation and benefits administration in partnership with external brokers/providers.
• Lead compensation strategy, market benchmarking, and pay equity analysis, not just administration.
• Manage leave programs, including PTO, FMLA, military leave, and other statutory entitlements.
• Ensure accurate payroll processes in partnership with Finance.
• Maintain HR systems and records to ensure accuracy, confidentiality, and compliance.

Performance Management & Development

• Lead the annual performance management cycle, including goal‑setting, evaluations, and feedback processes.
• Develop and oversee training programs (technical, compliance, and leadership development).
• Support succession planning and career development initiatives.

Qualifications Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required;
  Master’s degree or HR certification (PHR/SPHR/SHRM‑CP/SHRM‑SCP) preferred.
• Minimum 5–7 years of progressive HR leadership experience, with at least 2 years in a management role.
• Experience in healthcare, wellness, or multi‑entity business environments strongly preferred.

Knowledge & Skills

• Deep knowledge of federal and New Mexico employment laws and HR best practices.
• Strong interpersonal and communication skills; able to build trust and credibility at all levels.
• Proven ability to manage sensitive employee matters with discretion, fairness, and professionalism.
• Strategic thinker with strong execution and organizational skills.
• Comfortable in a fast‑paced, high‑growth, patient‑ and client‑focused environment.

Core Competencies

• Leadership & Influence – Guides and inspires others while serving as a key member of the executive team.
• Collaboration – Builds strong partnerships across departments and businesses.
• Cultural Stewardship – Models the values of compassion, excellence, innovation, and integrity.
• Problem Solving – Approaches challenges with creativity, fairness, and compliance awareness.
• Adaptability – Thrives in a dynamic, dual‑business environment with diverse needs.

Work Conditions

• Full‑time role based in Albuquerque, NM.
• Regular on‑site presence required across both SWWO and Optimum.
• May require occasional evening/weekend availability for leadership or HR‑related needs.

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