Human Resources Supervisor

Position Summary

The Human Resources Supervisor is responsible for overseeing and performing a wide range of human resources functions while providing day-to-day supervision, guidance, and support to HR staff. This role ensures consistent, compliant, and people-centered HR practices and serves as a key partner to leadership in supporting organizational goals. The Human Resources Supervisor balances hands‑on HR responsibilities with leadership, coaching, and process oversight to ensure efficient and effective HR operations.

• Provides day-to-day supervision, coaching, and support to Human Resources team members, including work prioritization, performance feedback, and development
• Reviews and oversees the accuracy, timeliness, and consistency of HR transactions and employee lifecycle processes
• Serves as an escalation point for complex employee relations matters and partners with leadership on appropriate resolution strategies
• Trains and mentors HR staff on HR systems, policies, compliance requirements, and customer service expectations
• Monitors departmental workloads and workflow efficiency; recommends and implements process improvements
• Acts as a role model for professionalism, confidentiality, ethical decision‑making, and customer service

• Assists with employee file creation, onboarding, and orientation in compliance with federal and state regulations
• Fosters communication and collaboration throughout the onboarding process with hiring managers and departments
• Provides accurate information to employees regarding benefits eligibility, coverage, and related inquiries
• Supports organizational development initiatives, training coordination, and employee engagement efforts
• Collaborates with finance and accounting teams to ensure accurate and timely payroll processing; addresses payroll-related inquiries and discrepancies
• Interprets and communicates HR policies, procedures, and employee handbook guidelines to employees and managers
• Advises Corporate on employee relations issues, performance concerns, and corrective action processes
• Processes employee leave requests, absence tracking, and separation activities
• Maintains, audits, and ensures the integrity and confidentiality of employee personnel files and records
• Prepares employment status reports, compliance documentation, and HR metrics as requested
• Provides HRIS support, including password resets and troubleshooting access issues
• Participates in audits, compliance reviews, and internal investigations as needed
• Performs additional HR and administrative duties as assigned

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5–7 years of progressive Human Resources experience strongly preferred
• Prior experience supervising HR staff preferred
• Experience in Personal Care Services, Home Care:
  Home Health/Hospice, or Therapy environments preferred
• Proven HR supervisory/generalist experience with expertise in unemployment claims, workers’ compensation, benefits administration, and payroll
• Strong working knowledge of federal, state, and local employment laws and regulations
• Experience with UKG a plus
• Bilingual preferred

• Exceptional communication and interpersonal skills
• Strong problem-solving, decision-making, and conflict-resolution abilities
• Ability to manage competing priorities, delegate effectively, and meet deadlines
• High level of professionalism, discretion, and confidentiality
• Detail-oriented with excellent organizational and time-management skills
• Ability to analyze, prepare, and present information to leadership
• Patient, attentive listener with a positive and approachable demeanor
• Demonstrated initiative with a continuous improvement mindset
• Genuine care for people and commitment to providing positive employee experiences

• Intermediate to advanced proficiency in Microsoft Office and Windows operating systems
• Ability to sit for prolonged periods and work at a computer

• Regular, predictable on-site attendance is required
• Must adhere to all company work rules, policies, and procedures