Systems Engineer

Description Job Scope

Supports the design, implementation, and administration of enterprise infrastructure across both on‑premises and cloud environments. Responsible for a mix of Microsoft-based systems, virtual infrastructure, AWS-hosted services, backups, monitoring, and automation—ensuring stable, secure, and efficient operations.

As the Credit Union continues to modernize its technology platforms, this role helps bridge traditional systems administration with cloud‑native operations, contributing to infrastructure solutions that enhance reliability, compliance, and service delivery.

• Support and maintain Windows Server environments ), including Active Directory, DNS, DHCP, and Group Policy.
• Manage Microsoft 365 services such as Exchange Online, SharePoint, Teams, and Intune endpoint management.
• Maintain Microsoft Entra  (Azure AD) and Entra Connect to support secure hybrid identity and authentication management.
• Provision and manage AWS services including EC2, RDS, S3, IAM, and VPCs, following best practices for cost, security, and resilience.
• Automate infrastructure deployment and management using Terraform, AWS Cloud Formation, and Power Shell scripting.
• Support hybrid workloads and infrastructure-as-code practices aligned with Dev Ops principles.
• Administer VMware and/or Hyper‑V environments, ensuring effective capacity planning, resource optimization, and snapshot management.
• Perform lifecycle support for physical servers, SAN/NAS storage, UPS systems, and data‑center equipment.
• Coordinate server patching, hardware upgrades, and system migrations with minimal business disruption.
• Use Datadog to monitor system and application performance, configure dashboards and alerts, and conduct performance tuning.
• Ensure infrastructure complies with internal security policies and external regulatory standards (FFIEC, NCUA, GLBA).
• Support vulnerability remediation efforts, access control management, and audit response processes.
• Administer backup and recovery solutions using Rubrik and AWS native services such as AWS Backup and EBS/RDS Snapshots.
• Test, document, and support business continuity plans for both on‑prem and cloud-hosted workloads.
• Serve as Tier‑3 support for infrastructure and cloud-related issues escalated by the help desk or project teams.
• Collaborate with engineers, application owners, and vendors to implement secure, scalable infrastructure solutions.
• Contribute to system documentation, SOPs, and architecture diagrams to support operational consistency and knowledge sharing.
• Understands system interdependencies and how infrastructure impacts broader IT services and business outcomes; proactively identifies and addresses potential risks or gaps.
• Performs other duties as assigned.

• Minimum of five years of experience in systems administration, infrastructure engineering, or cloud operations.
• Hands‑on experience with:
  • Windows Server (2016‑2022), including Active Directory, DNS, DHCP, and Group Policy
  • Microsoft 365 services including Exchange Online, SharePoint, Teams, and Intune
  • Microsoft Entra  (Azure AD) and Entra Connect for hybrid identity management
  • VMware or Hyper‑V virtualization platforms
  • AWS services such as EC2, S3, IAM, VPC, and RDS
  • Infrastructure monitoring and observability using Datadog
  • Backup platforms including Rubrik and AWS native backup tools (e.g., AWS Backup, EBS/RDS Snapshots)
  • Bachelor’s degree in information technology, computer science, or related field, or equivalent combination of education and relevant work experience.
  • Preferred certifications:
    • AWS Certified Sys Ops Administrator or Solutions Architect—Associate
    • Microsoft Certified:
      Windows Server Hybrid Administrator or Azure Administrator
    • VMware VCP
    • CompTIA Security+ or equivalent

• Demonstrates applied knowledge of enterprise infrastructure architectures, including hybrid on-premises and cloud systems, virtualization, and core Microsoft technologies.
• Applies expertise in cloud governance, cost optimization, automation, and Dev Ops principles to improve infrastructure efficiency and resilience.
• Integrates IT regulatory compliance standards (e.g., NCUA, FFIEC, GLBA)…