Systems Engineer

Provide technical assistance and support for strategic, inter‑departmental City computer operating systems and related system software and hardware components including cloud‑based and on‑premise systems; perform a variety of complex systems analysis duties in the installation, testing, maintenance and support of central computer hardware and system software and emerging technologies and perform a variety of technical tasks relative to assigned areas of responsibility.

Demonstrate meaningful experience with the technologies listed above and be able to demonstrate in‑depth knowledge of hardware, network and software as well as troubleshooting skills. Participate in departmental projects and be able to work under minimal supervision and provide status reports and project updates.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification.

Job Description s are not intended to reflect all duties performed within the job.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in information systems, or computer science;
and

Three (3) years experience in systems programming or system administration.

Microsoft certification or VCP certification preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

• Administration of Windows or Linux (Red Hat) operating systems in an enterprise environment
• Operational characteristics and ramifications of cloud-based, on-premise, and emerging technologies
• Principles and practices of innovation
• Principles and practices of system software installation and support
• Principles and practices of project management
• Principles of project leadership and training
• Operational characteristics of computer operating systems and related components
• ITIL principles and best practices particularly as related to Service Design/Service Transition/Service Operations
• Business process management principles, best practices and tools
• System and business process integration

• Perform highly advanced programming duties
• Assume major project management responsibilities assigned
• Coordinate the work of lower level staff
• Evaluate, test, implement and support operating systems major system components
• Develop standards and methodologies for the administration of City systems and applications in support of City business processes
• Transfer knowledge and work with colleagues in a highly collaborative environment
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation