End User Support Technician
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for:
Edgewater Federal Solutions, Inc.
Full Time
position
Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
Overview
Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on-the-spot diagnostic evaluations.
Responsibilities
Provide Basic Field (Win/Mac/Mob/CSU) support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.Respond to system user requests for assistance.Conduct on-the-spot diagnostic evaluations, implement corrections, and train users in proper operation of systems and programs.Install and provide basic support for approved PC software; perform upgrades to all computer platforms; train office staff on computers; maintain logs and inventory of equipment repairs.Assist in administering all computer platforms as directed and help resolve any operational problems.Support the agency Local Area Network (LAN) Administrator with server maintenance and administration. General knowledge of network products including, but not limited to, Novell, CISCO, and UNIX is required.Qualifications
In lieu of degree, relevant experience is applicable.Must be a U.S. Citizen.Must possess an active DOE L/Q or DOD TS Clearance or have the ability to obtain this level of clearance and maintain it throughout the contract life.Must possess a High School Diploma and at least two (2) years of related experience.General knowledge of network products including, but not limited to, Novell, CISCO, and UNIX.About Us:Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2022.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
