Field Service Technician

About Client:
The client is a technology managed services provider and product reseller.

It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as Client, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, Air Watch.
It delivers experience-enhancing solutions that power today s digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.

Rate Range: $20-$21/Hr

Job Description:

• Primarily field technician work being dispatched to customer sites. IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients.
• The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices.
  
  We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, Client, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.

Top 2 required skills:

• Hardware repair and hands-on break-fix experience (printers, PCs, POS, etc.)
• Familiarity with ticketing systems

Work Schedule:

• Monday Friday, 9:00 a.m. 6:00 p.m. during training
• Once ready to run calls:
  Monday Friday, 9:00 a.m. 6:00 p.m. (start each day from home)
• No overtime (OT) during training
• On-call (OC) rotation starts after completing all training and OEM certifications

Experience:

• 2 5 years preferred, but we will train the right candidate

Certifications / Education:

• A+ certification is a plus but not required
• Lexmark certifications and experience are preferred but not required
• Experience with Lexmark printer break-fix and equipment installs is a strong plus
• Client, Dell, and Lenovo experience is also desired but not required

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued g each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

Applicant Consent:
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About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to…