Cyber Systems Administrator Security Clearance

Position: Cyber Systems Administrator with Security Clearance
Serco is seeking a Cyber Systems Administrator to support the 705th CTS Distributed Mission Operations Center Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland Air Force Base in Albuquerque, New Mexico. The Cyber System Administrator will operate and maintain systems within the DMOC Battlespace, enabling the customer to develop and integrate technologies to deliver a Live-Virtual-Constructive combat environment for Air Force, Joint and Coalition warfighter training.

He/She will maintain the smooth operation of multi-user computer systems, coordinate with network administrators, interact with various users, evaluate vendor products, make recommendations to purchase hardware/software, coordinate the installation of hardware/software and provide backup recovery. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.

In this role, you will be responsible for:
* Monitoring, controlling and isolating problems in a data communications network
* Activating and deactivating local computer systems according to scheduled events
* Providing first and/or second-level problem determination and provide needed support
* Configure and support video teleconferencing between network participants
* Installing, configuring, and maintaining computer hardware systems, peripherals, and VTC equipment.
* Monitoring system performance and proactively resolving hardware and connectivity issues.
* Recording problems, developing trouble tickets, support System Problem Report analysis, and support LAN/WAN system tests
* Adhering to strict Information Systems security guidelines in all cases.
* Documenting system configurations, troubleshooting steps, and maintenance logs.
* Analyzing internal and external customer requirements to determine appropriate hardware and software requirements for solutions to problems; often leveraging automated tools/systems.
* Communicating effectively, at all levels of the organization, with internal and external customers, in written and verbal format.
* Creating and maintaining user and computer accounts and modifying file permissions and security access lists in a Microsoft Active Directory environment.
* Developing and documenting technical processes and Standard Operating Procedures (SOPs) as needed.
* Maintaining smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, customer, and IT management.
* Making recommendations on the purchase of hardware, software, and system components.
* Performing as a Systems Administrator for a hybrid classified environment (i.e., Windows and Linux).
* Working closely with DMOC Cybersecurity team to ensure proper patch management and hardening of DMOC Battlespace systems.
* Providing relevant feedback to Cybersecurity team of timeline issues or impediments
* Participating in monthly Plan of Action and Milestone reviews (POA&M)
* Configuring and/or Managing backup and recovery services, managing file systems and disk space, and Managing virus protection on a routine basis.
* Recommending and/or Implementing system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
* Testing new releases of products to ensure compatibility and minimize user impact.
* Evaluating and installing patches and resolving software related problems.
* Performing system backups and recovery.
* Maintaining data files and monitors system configuration to ensure data integrity
* Lifting and moving hardware and equipment up to 50 lbs. To be successful in this role, you will have:
* Bachelor's degree and 5 years of experience, or Master's degree and three years of experience; a High School diploma or equivalent with 7 years of experience may be considered in lieu of a completed degree.
* Must hold DoD 8570/8140 Certification for IAT Level II or higher (Security+ CE, CISSP, CASP, or similar certification)
* Experience managing Windows Server OS and domain architecture.
* Proven ability to work under minimal direction and independently determine and develop approach to solutions.
* Active DoD TS Security Clearance, with SCI eligibility
* US Citizenship is required for this position
* Ability to work shift work Additional desired experience and skills:
* Prior administration of virtualization environments using technologies such as ESXi, storage provisioning and networking of virtual systems
* Experience configuring, administering and maintaining computer systems (Such as: Windows 10, Server 2012R2, Server 2016, Active Directory, Red Hat Enterprise Linux)
* Experience writing standard operating procedure documentation and developing system cold-start documentation
* Experience maintaining and…