Network Administrator

Responsible for assuring the network and telecom needs of Isleta Resort and Casino are met through design, implementation and maintenance of the LAN/WAN. Primarily responsible for maintaining secure and efficient operations of all company networks, network-based equipment and systems.

Supports all network and telecom equipment and cabling, including Wi‑Fi, fiber, Ethernet, radio and copper Works with multiple teams to provide technology solutions while promoting and exhibiting World Class Guest service to all the Isleta Resort and Casino’s team members and guests.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Designs, installs and supports all networks and telecom LANs & WANs.
• Supports the Network Administrator II for specific network installations, upgrades, and/or modifications.
• May be assigned as a project manager as needed
• Orders and prices network, telecom, and cabling equipment.
• Monitors, maintains, and ensures network and telecom resources are meeting performance, security standards, uptime, and effectiveness.
• Serves as liaison for the organization with hardware and technical support vendors and service providers.
• Provides basic network and telecom support training to IT staff.
• Ensures all networks and telecom systems are available, when required, and takes proactive steps to achieve 100% uptime.
• Ensures network and telecom devices are kept up to date with software/hardware revisions per manufacturer specifications.
• Documents and maintains detailed technical inventories of all network and telecom hardware and software.
• Responsible for backing up all network and telecom configurations and settings.
• Responsible for network security, configuration and support of the Firewall(s), and overall data security of the IT department.
• Reviews network security, with IT Management, to ensure IT standards and industry’s best practices are met on an ongoing basis.
• Coordinates and ensures all physical cabling projects for the organization are completed and in compliance with the Isleta Resort and Casino’s standards.
• Ensures open network ports are shutdown or disabled during downtime and monitors network device connectivity for unauthorized connectivity.
• Coordinates and provides technical administration for telecom hardware/software.
• Documents and controls all vendor supplied telecommunication circuits.
• Promotes positive guest relations through prompt, courteous, and efficient service.
• Ensures an open and welcoming atmosphere that promotes skill enhancement.
• Gives basic instruction on all promotions and special events, as requested.
• Occasionally performs other duties as assigned.

Responsible for all networks and telecom systems uptime.

• Associate’s degree in information technology, Computer Information Systems, Computer Science, or related field preferred.
• Comp Tia Network+ or network related certificate preferred.
• Minimum of two (2) years’ experience in network administration or equivalent experience
• Minimum of one (1) year experience in CISCO switches and firewall management.
• Or equivalent combination of education, experience, and training.

• Must be able to acquire and maintain Gaming…