Onsite Community Association Manager

Onsite Community Association Manager – HOAMCO (Albuquerque, NM)

Under general supervision of the Executive Director of Management Services, the Community Manager is responsible for overseeing personnel performance and the maintenance of the Association's physical property, ensuring compliance with company and Board policies and procedures. The Community Manager is tasked with maintaining and managing the community, actively supporting its values, vision, and philosophies, and exhibiting a leadership style that ensures residents’ needs are met with a high level of satisfaction.

The Community Manager also serves as a crucial liaison between management and the Association, facilitating effective communication and coordination.

The Community Manager supervises all on-site staff, facilities, and all facets of on-site maintenance.

• Serve in a key community leadership role aimed at building and maintaining connections, opportunities, and fostering a true sense of community.
• Provide advisory support to the board for long‑term planning, goal setting, and policy making guidance.
• Act as a liaison between the management team and the assigned community.

• Communicate proactively and transparently while building relationships with board members, residents, and staff.
• Facilitate regular meetings with the developer, board members, residents, and volunteers to ensure open lines of communication.

• Oversee the daily operations, management, and maintenance of community assets.
• Maintain the Association’s annual management calendar.
• Manage all on‑site personnel, including hiring, training, development, supervision, and performance evaluations.
• Ensure all personnel understand and adhere to Association and management policies.
• Facilitate upkeep of resident files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and other relevant records.
• Facilitate and attend all Association Board and Committee meetings.
• Participate actively in all community meetings, town‑hall meetings, and community events.
• Coordinate and facilitate monthly staff meetings, communicating relevant dates to VP or COO.
• Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports.
• Maintain a priority action list detailing the status of ongoing projects and provide regular status updates to the board.
• Coordinate and conduct long‑term and strategic planning sessions for the Board of Directors as requested.
• Effectively leverage company and vendor resources to execute board directives and achieve community goals.
• Oversee service contractors, ensuring cost‑effective and high‑quality service delivery; negotiate contracts and obtain bids as needed or directed by the Board.
• Ensure all procedures for vendors, contractors, service requests, and maintenance logs are adhered to.
• Inspect community assets and common areas at least twice a month and prepare written recommendations for physical repairs or replacements as required by the Board.
• Develop a building maintenance program and schedule for the management of community assets.

• Maintain and uphold community standards as required by applicable laws, CC&Rs, and design guidelines.
• Facilitate the architectural design review process.
• Evaluate and oversee the CC&R compliance process.

• Ensure liability and insurance policies comply with governing documents and applicable laws.
• Develop and implement a comprehensive risk‑management program in consultation with industry experts and advisors.
• Ensure proper documentation for worker’s compensation, liability insurance, and all executed contracts for contractors before engaging in work.

• Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year.
• Administer and monitor operating and reserve budgets.
• Review monthly financial packages and prepare budget variance reports for the Board.
• Review budgets to improve service or…