Clinical Program Manager

Our impact is growing in CPLC New Mexico - and YOU can be part of it.
Our Supportive Housing team is hiring an LCSW, LMFT, or LPCC to be our new Clinical Program Manager in New Mexico!! CPLC's supportive housing services are grounded on the principle that permanent, stable housing is the foundation for success. We provide housing stability to individuals experiencing homelessness from populations which experience increased barriers to housing.
COMPENSATION & BENEFITS: $85,000-$95,000 DOE

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

HOW WILL YOU MAKE AN IMPACT?
As the Clinical Program Manager, you will provide strategic and clinical leadership for Medicaid-funded behavioral health services within the Supportive Housing and Homelessness Response pillar. You'll oversee the implementation, quality, and compliance of Certified Peer Support Services (CPSS) across key programs, including the Women’s Housing Navigation Center, Gateway West Shelter, and additional supportive housing initiatives as they are developed.
The Clinical Program Manager ensures that all services align with New Mexico Medicaid (MAD) requirements, behavioral health best practices, and organizational standards. You'll drive clinical oversight, program development, quality assurance, and regulatory compliance, ensuring that peer support services are recovery-oriented, trauma-informed, and effectively documented to support Medicaid reimbursement.
This role provides supervision and guidance to CPSW Leads and Certified Peer Support Workers (CPSWs), fostering a high-performing team that delivers person-centered, culturally responsive care. The Clinical Program Manager ensures clinical integrity across programs while supporting staff development, coaching, and adherence to service delivery standards.
In partnership with the Regional Director and executive leadership, you'll drive program strategy, continuous quality improvement, and expansion of Medicaid billable services across shelter-based and housing-focused programs. This includes building and strengthening program infrastructure—such as policies, procedures, workflows, and documentation systems to support scalable, compliant, and sustainable services.
You will collaborate closely with the Integrated Health and Human Services (IHHS) pillar and shared services teams—including compliance, quality, human resources, finance, and billing—to ensure operational alignment, regulatory adherence, and excellence in service delivery.
Your efforts will be critical in advancing innovative service models within homelessness response systems, supporting the integration of behavioral health services into supportive housing environments, and preparing for future program growth across the organization.
AREAS OF IMPACT:

• Clinical Oversight & Supervision
• Medicaid Compliance & Regulatory Oversight
• Program Development, Infrastructure & Design
• Leadership Collaboration & Organizational Alignment
• Budget & Operational Oversight
• Team Leadership & Training
• Collaboration & Coordination
• Direct Services as needed
• Administrative Responsibilities

WHAT MAKES YOU A GREAT CLINICAL PROGRAM MANAGER?

• Expertise in Medicaid behavioral health services, documentation, billing compliance, and program design (New Mexico MAD strongly preferred).
• Strong knowledge of…