Patient Care Manager​/RN

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The Home Health Patient Care Manager and RN Hybrid is responsible for the supervision and coordination of clinical services and provides and directs provision of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. Coordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team’s area in accordance with physician‑prescribed plan of care, and all applicable state and federal laws and regulations.

• Receives referrals and ensures appropriate clinician and/or therapist(s) assignments for timely patient evaluation by signing off after authorization and plotting start of care (SOC) visits.

• Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals.

• Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance to physician orders.

• Manages and documents phone calls and new orders from physicians, clinicians, patients, referral sources, and communicates patient updates/new orders to clinicians.

• Uses coordination notes to document, as needed and appropriate.

• Receives reports from weekend and after‑hours clinicians admitting new patients.

• Coordinates all aspects of care with all disciplines, physicians, durable medical equipment providers, caregivers/family members, transferring facilities, and any other applicable healthcare providers.

• Follows‑up on lab and other clinical diagnostic tests, physician contact, and significant changes in the patient condition to ensure adequate physician notification, follow‑up, and needed plan of care modifications and communicates such clinicians.

• Schedules, prepares for, facilitates, and documents case conference/SOC reports and facilitates effective exchange of information across disciplines especially with adverse findings, changes in patient condition, daily and urgent updates, as necessary.

• Assists clinicians in coordinating the transfer and discharge of patients from agency services as indicated by the physician.

• Receives reports from field clinicians prior to scheduled days off on patient status and ongoing needs.

• Follows‑up with On‑Call events daily.

• Assures payer change documentation is completed properly and timely, and required. Reviews clinician visit notes weekly to ensure timely, complete, appropriate, and accurate submission of all documentation by field staff.

• Takes necessary action to correct adverse findings and communicates trending to clinical director.

• Reviews, evaluates, and supervises service delivery to ensure appropriateness of care and utilization of services, equipment, and supplies through activities such as random patient visits, medical record reviews and case conferences.

• Enters infections and incidents/occurrences into the online Risk Management Incident Reporting System, as specified by policy.

• Assists in the orientation of new agency personnel and provides direction and leadership to clinical team members in collaboration with the clinical director.

• Provides high quality clinical services within the scope of practice and within infection control standards, in accordance with the plan of care, and in coordination with other members of the health care team.

• Consistently meets expected productivity at 50% of full time RN level as defined in the Visit Productivity Point Policy.

• Accurately and timely completes the comprehensive assessments (OASIS) including medication…