Quality Technician

About Us:

We are committed to finding smart solutions that enable an intelligent and seamless world. Our success as a world-class leader in technology has evolved from humble beginnings. In 1896, the enterprising father and son team of A.J. and George

A. Briggs partnered with S.A. Buffington, a Chicago lawyer, to establish Chicago Telephone Supply Company (later to become CTS).

Today, CTS is a leading designer and manufacturer of sensors, actuators, and electronic components for suppliers and original equipment manufacturers. We have over 20 locations in 12 countries and more than 3,500 employees. Our innovative sensing, connectivity, and motion solutions offer a diverse range of products across diversified end markets including transportation, medical, aerospace and defense, and industrial. We are at the forefront of supporting innovating life-changing technology, focusing on quality to keep people safe, healthy, and happy.

Job/Position Summary

Supports Quality Assurance System effectiveness in the CTS manufacturing environment to ensure compliance to quality standards and regulatory requirements and the effectiveness of continuous improvement initiatives. Responsibilities include document control, calibration, internal audits, corrective action, and monthly reporting. Perform Final Quality Audits on finished products, use various measuring devices to confirm compliance to customer specifications, complete required process and Quality System documents, take part in continuous improvement activities.

Assists with investigations related to customer complaints / returns. Manages and maintains the on-site CTS training program. Works directly with manufacturing team in ensuring employees are receiving the appropriate training needed to conduct their job duties safely while maintaining the appropriate Quality standards.

• Conducts final quality audits of CTS products and process audits throughout manufacturing
• Supports and maintains calibration of monitoring and measurement of equipment
• Coordinates on-site training program
• Manages and maintains weekly/monthly Quality Assurance reports
• Completes/Verifies and sends out Corrective Action Reports
• Assist Quality department in document control functions and overall compliance to relevant standards and regulations

• High School Diploma or equivalent is required.
• Associate degree in business or quality related field desired. Experience in lieu of education can be considered.
• 1-2 years of experience related to Quality Assurance or related field strongly preferred
• Ability to interface with different organizations and employee level within the company
• Ability to work independently with minimal supervision
• Experience with document management system is a plus
• Knowledge of Lean and Six Sigma methodologies desired

• Good computer, typing skills, and technical writing skills (composition)
• Ability to comprehend instructions and information in procedures in order to achieve independent decisions
• Sufficient computer knowledge to develop, improve methods for tracking and retrieving information
• Ability to work through a project with the end result in mind
• Ability to manage personal work schedule and prioritize workload
• Strong verbal/written skills
• Ability to delegate expectations and duties
• Excellent customer service skills

• Usage of Personal Protective Equipment (PPE) where required.
• Ability to lift material and equipment weighing up to 50 lbs throughout the shift.

CTS Corporation is an affirmative action/equal opportunity employer who complies with all applicable federal, state and local employment laws. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CTS Corporation will be based on merit, qualifications, and abilities. It has been and shall continue to be both the official policy and the commitment of CTS Corporation to further equal employment opportunities for all persons regardless of, among other characteristics, race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic…