Operations & Visual Manager - ABQ Uptown

Operations & Visual Manager - ABQ Uptown

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

The Operations and Visual Manager is a member of the store leadership team who handles ALO’s operational and visual strategy. This individual is passionate about inventory management, labor planning, scheduling, and visual execution—all with a focus on driving an efficient and effective store operation. The role’s north star is ensuring that the store is customer‑ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house.

When not assisting guests, this position takes initiative to perform additional tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to address system or process gaps
• Champion strong visual standards for the sales floor by leveraging business performance data
• Support sell‑through management by ensuring accuracy of inventory counts and coordinate labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation

• Represent the business in meetings and on conference calls, in partnership with the General Manager
• Review, monitor, and partner with the General Manager to manage budget, reporting, and other business data, including metrics (e.g., expenses, sell‑thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future‑planning workflow for business needs to protect optimal performance

• Ensure that the Operations and Visual team embodies ALO’s mission and guiding principles to communicate to guests who we are, what we do, and why we do it
• Lead a team through accountability, continuous coaching, development of talent, and elevating KPI‑driven communication throughout the Operations and Visual team
• Establish internal and external pipeline through succession planning and recruitment strategy
• Write an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager

• Oversee execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and work cross‑functionally with business partners, as directed, to support organizational goals and achieve inventory and sales floor KPIs
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

• 3–5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

To build a balanced schedule that supports the needs of the business and our teams, all full‑time employees are expected to be available for opening, closing, and weekend shifts. All employees, without exception, are expected to work during the company’s blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the first week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race,…