Store Manager, Retail & Store Manager

Store Manager – Southwest Convenience Stores, LLC (OXXO USA)

Salary: $50,000.00 – $ |
Location: Albuquerque, NM |
Full-time

We are looking for a dynamic, customer‑focused leader to manage a high‑traffic OXXO convenience store. The Store Manager will drive sales, ensure exceptional service, and maximize profitability while fostering a positive, inclusive team culture.

• Lead, train, and mentor store associates, providing continuous performance coaching.
• Maintain store financial controls, including monitoring merchandising, fuel, and freights to meet budgeted expectations.
• Ensure store cleanliness, safety, and inventory integrity through regular checks and proactive restocking.
• Collaborate with District Manager and retail peers to share best practices and achieve operational excellence.
• Recruit, hire, and retain a highly motivated, customer‑centric team.
• Resolve customer issues, conflicts, and employee concerns in a professional, timely manner.
• Supervise deliveries, merchandise placement, and shelf stocking to maintain store image.
• Promote OXXO brand standards, suggestive selling, and exceptional service at all times.

• Minimum 2 years in a retail environment; leadership experience required.
• Valid Driver’s License and reliable transportation to corporate meetings.
• Strong customer service, communication, and sales skills.

• Schedule flexibility – work peak hours, nights, weekends, and holidays.
• Availability to work a minimum of 48 hours per week.
• Proficiency in accurate cash handling and transaction control.
• Strong teamwork, problem‑solving, and high attention to detail.
• Adherence to corporate policies, procedures, and quality standards.
• Ability to lift, stand, and remain active for the duration of the shift.
• Commitment to ongoing employee training and development.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.