Security Level II

Overview

FT Security Level II role at ASM Global. Responsible for overseeing the safety and security of Albuquerque Convention Center facilities and patrons, employees, and assets.

Reports to: Director of Security

FLSA Status: Full-time, Non-Exempt, Hourly

• Maintain twenty-four (24) hour security of the interior and exterior of the building.
• Provide security services for assigned facilities; conduct periodic patrols by foot to ensure only authorized personnel are on facility grounds.
• Lock and unlock facility doors as directed.
• Regulate the flow of employees and the public on facility premises to ensure safety.
• Respond to calls for service and reports of crimes in progress; call for emergency services as necessary; assist outside agencies as needed.
• Conduct preliminary investigations to determine if a crime has been committed; determine whether further action is warranted; document incidents and prepare reports.
• May conduct periodic fire and safety hazard inspections of facilities; develop recommendations for enhancing security precautions.
• Monitor and operate computers, CCTV, and Fire Alarm Panels.
• Perform duties in the control center as assigned; dispatch security via radio; answer telephones; maintain 24-hour incident log; notify chain of command in matters of serious nature.
• Provide general assistance to the public; receive and document all lost and found articles; respond to and resolve inquiries.
• Prepare a variety of reports regarding security enforcement activities.
• Provide information and assistance to the public regarding parking information and options; respond to complaints or direct complaints to appropriate staff.
• Provide security of the ACC parking structure; monitor occupancy and provide alternate parking locations if necessary.
• Maintain and clean surrounding work area.
• Interact with ACC patrons, vendors, and employees in a courteous and professional manner.
• Conduct bag searches / use wand or metal detectors for all entrants to the facility.
• Complete all assigned tasks within the guidelines and deadlines set by the Director of Security & Parking; comply with performance, conduct, and attendance standards.
• Communicate clearly and concisely in English.

• High school diploma or GED
• Current valid New Mexico Guard Card to the appropriate level or obtain the NM Guard Card within 3 months of employment.

• Principles and practices of security procedures
• Principles and practices of fire safety and evacuation procedures
• Exceptional customer service habits
• Verbal de-escalation concepts
• Two-way radio communication methods
• Record keeping and basic report preparation
• Pertinent Federal, State, and local laws, codes, and regulations
• Safe work practices

• Ability to prepare clear and concise reports
• Operate two-way radio
• Perform essential functions with or without reasonable accommodation
• Establish and maintain effective working relationships with others

Environmental: Work may be indoors or outdoors, in inclement weather. Exposure to loud environments and potentially hostile individuals.

Physical: Essential and supplemental functions may require sitting, standing, climbing stairs or walking for prolonged periods; running, kneeling, and light carrying.

The essential responsibilities are described above and may change at any time due to reasonable accommodation or other reasons. This document does not state or imply that these are the only duties to be performed by the employee.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor.