Community Services Program Specialist II - Alamosa HSSC

Provide health and social services to the general public and assist the families who are seeking emergency assistance with services such as food, clothing, diapers, eviction prevention and/or utility assistance and other basic needs; create partnerships with other agencies, churches and schools in hope of further assisting the clients seeking services and perform a variety of tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Description s are not intended to reflect all duties performed within the job.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in public administration, business administration, social services or human services;

and

Two (2) years community or social service program coordination experience.

Experience working with community agencies or community partnership programs preferred.

Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

• Operations, services and activities of assigned community services program
• Community resources and outreach agencies
• Basic computer programs as required by assigned area
• Principles and practices of basic social services and case management
• Principles of supervision, training and performance evaluation
• Basic counseling techniques pertaining to both individual and family needs
• Methods and techniques used to assess family needs and deliver corresponding supportive services
• Principles of neighborhood coordination and needs assessment
• Modern and complex principles and practices of program compliance requirements
• English usage, spelling, grammar and punctuation
• Pertinent Federal, State and local laws, codes and regulations

• Analyze and complete a needs assessment of clients
• Assess and evaluate applicant requests for federally funded community and social services
• Provide effective referrals for social services and provide basic case management
• Assess the needs of various families within the community and provide responsible family development services
• Develop partnerships with agencies, churches, schools and other organizations; implement outreach and recruitment efforts
• Access and provide assistance to clients seeking services
• Prepare a variety of administrative reports
• Utilize computer programs relevant to assigned area
• Interpret and explain social services; adhere to high standards of customer service
• Supervise, direct and coordinate the work of lower level staff
• Select, supervise, train and evaluate staff
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work