Community Responder

Provide support to community members in need of assistance related to inebriation, homelessness, addiction and mental health; provide assistance to public safety departments with coordination and control of incidents involving the Albuquerque Community Safety Department; attend community neighborhood meetings to promote safety and well-being; develop relationships; promote safety and well-being and connect communities/residents with resources.

This is a safety sensitive position subject to random drug/alcohol testing.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification.

Job Description s are not intended to reflect all duties performed within the job.
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate’s degree in psychology, criminal justice or social work;

and

Two (2) years of experience in community outreach, community safety or social work experience.

ADDITIONAL REQUIREMENTS:

• Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
• Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
• Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI)
• Work flexible hours, including weekends, nights and holidays as required.
• Bilingual (Spanish/English) preferred.
• One (1) year probationary period.

• Operational characteristics, services and activities community support programs
• Principles and practices of community engagement
• Conflict resolution
• Occupational hazards and standard safety practices
• Resources and services available to homelessness, addiction and mental health

• Principles and procedures of record keeping and basic report preparation

• Pertinent Federal, State and local laws, codes and regulations

• Assess a variety situations and identify proper resolution
• Perform community engagement efforts
• Assist persons in persons in need with connection to services by coordinating with a variety of network providers
• Communicate clearly and concisely
• Establish and maintain effective working relationships
• Perform the essential functions of the job with or without reasonable accommodation