Career Specialist

Description

This position is for a go-getter like you. When someone from the community requires assistance with computer, soft, job, and interviewing skills, you are the one to help! Your other responsibilities would include, but not limited to, helping clients create a resume, consistent contact with your clients, post-placement follow-ups, case noting, data entry for your clients, conducting classes to upskill your clients, providing job leads, teaching job‑searching skills, and on occasion, filling out and submitting applications for/with your clients.

You would also perform community outreach, create exciting new partnerships with community businesses, and cultivate current partnerships. Goodwill Industries of New Mexico’s mission is to “Provide skills training, job development, and social services to New Mexicans,” and you would be fulfilling that mission every day. Benefits offered:
Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work‑life balance and more. What are you waiting for?

Base Pay $20/hour, negotiable depending on experience.

• Adherence to the attendance and punctuality policies of Goodwill
• Exhibit excellent customer service skills as related to your position.
• Develops and maintains contact with new and existing businesses.
• Educates the business community of the benefits of using GINM’s participants, including tax considerations (e.g., Work Opportunity Tax Credit), on‑site job coaching, follow‑up services, on‑the‑job training, and information concerning the Americans with Disabilities Act (ADA).
• Assesses the persons served job strengths, abilities and possible barriers and develops a customized job search plan to help participants secure and retain competitive community employment.
• Maintains current knowledge of changes in the local community with respect to labor market trends, income levels, the business community, and other community agencies.
• Maintains communication with other agencies or organizations to include DVR, APS, Adelante, DOL, Chamber of Commerce, UNM, etc.
• Performs a job site analysis at potential work sites and ensures the accuracy and completeness of employer’s questionnaire.
• Attains goal of making at least twenty contacts per week and maintains current file of employers contacted.
• Assists in meeting monthly and annual program goals and objectives including number of persons served and placed; meets annual individual placement and persons served goals (this number will vary according to program, goals and at the discretion of the Program Manager, Department Director & Chief).
• Manages participant files and provides accurate documentation for services including case and contact notes.
• Completes accurate and timely billing of services.
• Develops partnerships with local business to educate employers and create top‑of‑mind and preferred hiring status for GINM participants.
• Maintains accurate records and documentation through narrative, statistical and financial reporting to meet GINM, State and CARF standards; prepares departments monthly reports.
• Responsible to gather satisfaction survey data from participants, funders, employers and other stakeholders.
• Ensures HIPAA compliance.
• Responsible for the safety of all persons served and staff under his/her supervision.
• Responsible for CARF compliance and maintaining standards in areas of responsibility.
• Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
• Maintains confidentiality of all privileged information.
• Performs other incidental and related duties as required and assigned.

• Knowledge of organizational practices, policies and procedures and compliance with same.
• Knowledge of and compliance with all safety policies and procedures.
• Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
• Knowledge of Americans with Disabilities Act (ADA).
• Knowledge of outreach services and activities, funding agencies, and community health care and vocational services.
• Skill in working with persons with developmental disabilities.
• Skill in operating various…