Site Supervisor; Dermatology - Alcoa, TN

Site Supervisor (Dermatology) - Alcoa, TN

Join to apply for the Site Supervisor (Dermatology) - Alcoa, TN role at Anne Arundel Dermatology.

At Anne Arundel Dermatology we give exceptional care to our patients and to each other. Patient First | Caring | Accountability | Trust | One Team | Growth. Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services. We have 250+ clinicians and 110+ locations across 7 states, thriving, growing, and looking to add talented individuals to our team.

• Oversee and coordinate the efforts of all staff.
• Recruit, develop, and train a strong team to ensure proper support for service providers.
• Assist the Clinic Manager in strategic planning, budget projections, productivity analysis, and other business-related initiatives.
• Plan, schedule, assign, and monitor the work activities of assigned personnel.
• Ensure appropriate daily staffing and coordinate schedule changes.
• Act as a resource for the MA team regarding clinical practice, policies, and procedures.
• Work with the MA team to monitor the lab for Clinical Lab Improvement Amendments and OSHA compliances; ensure compliance with safety measures.
• Promote a positive, fair, and open environment within the department and the practice.
• Monitor the efficiency and quality of department operations.
• Address process improvements or re‑training as identified.
• Assist in clinic when needed and cover all MA roles.
• Control costs of supplies, inventory, equipment, services, repairs, and staff compensation.
• Monitor productivity, quality, and timeliness of services.
• Address all compliance and regulatory issues; assure department compliance in all areas.
• Perform patient service functions as necessary, including problem resolution and serving as a resource for internal and external patients.
• Manage and perform patient consultations both in person and by phone.
• Implement all policies and procedures within established time frames.
• Take appropriate corrective action with personnel as required.
• Address patient concerns, follow up on issues, complaints, and inquiries, and research to ensure satisfactory resolution.
• Knowledge of and compliance with HIPAA standards.
• Knowledge of and compliance with OSHA Standard Precautions.
• Adherence to the healthcare compliance policy.
• Perform other related duties as required or assigned.
• Participate in off‑site events as needed.
• Attend required meetings as scheduled.
• Other duties as assigned by management.

• High school diploma required; degree in Medical Office Administration, Medical Assisting, or related field preferred.
• At least 2 years of experience as a Medical Assistant or Front Office Associate in a private practice required.
• Previous experience as a team lead or supervisor strongly preferred.

Seniority Level: Mid‑Senior level.

Employment Type:

Full‑time. Job Function:
Management. Industry: Business Consulting and Services.