IT Business Analyst II - Cirrus Approach

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The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. The individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns;

manages alignment with technical design and delivery by acting as the conduit between business groups and an IT development team. The role of a more senior Business Analyst will have overlapping job functions with the Quality Assurance and Application Analyst roles. This position is a critical member of the Information Technology team.

• Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation
• Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s)
• Document process design and mapping, including business rules and process flow impact including modeling skills
• Develop an understanding of third-party software used by business partners
• Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools
• Develop test scenarios and cases for use in singular systems testing (involving only one application)
• Participate in or conduct end user training, including development of user guides and reference materials
• Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution
• Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved
• Guide learning and adoption of new technologies through business partnerships
• Document resource requirements and work to support complete project plans
• Maintain regular, reliable, and predictable attendance
• Other projects and duties as assigned

• Independently author test plans and test cases to complete integration and release testing in Azure Dev Ops or similar tools
• Make configuration changes to third-party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features
• Collaborate to produce technical specifications for specific software enhancements and new functionality
• Serve in the Project Manager role for smaller initiatives
• Develop test scenarios and cases for use in system solutions and integration testing
• Support governance at all levels of business processes through analysis and process creation
• Collaborate to ensure Change Management is constant and seamless as possible

• Bachelor’s degree in Computer Science, Business Administration or relevant field of study
• Minimum 2‑4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms
• Familiar with Agile principles and working with third‑party software solution partners
• Knowledge of continuous business improvement methodologies
• Preference for work experience in a manufacturing or enterprise focused environment
• Familiar with professional BA standards and software development lifecycle e.g., BABOK, PMBOK and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional™ (CBAP®) or PMI‑PBA Certification is a PLUS
• Strong interpersonal and communication skills
• Self‑starter able to motivate Business and Technical staff to meet goals and innovate
• Experience working in a team‑oriented, collaborative environment
• Familiar with business architecture practices and business capability…