Operations Administrator

Operations Administrator

Alderley Edge (Office Based)

£30,000 - Sickness Scheme + Free Parking + Long-Term Stability

Are you an organised Administrator with strong customer service skills looking to join a growing flexible workspace business backed by one of the UK's largest privately owned property groups?

Are you looking for a role where you can take ownership of administrative processes, support customers and suppliers, and play a key role in the continued growth of a successful workspace provider?

This is an exciting opportunity to join a company that provides flexible workspace solutions including coworking memberships, private offices and meeting room facilities.

You will be responsible for supporting the day-to-day operations of the team, managing customer enquiries, maintaining booking and CRM systems, tracking payments and invoices, producing reports, and supporting process improvement initiatives.

This is an excellent opportunity to join a well-established business, offering a varied role, long-term stability, exposure to multiple areas of the business, and the opportunity to contribute to the growth of a leading flexible workspace provider.

• Managing customer enquiries for memberships, meeting rooms and private offices
• Tracking payments, invoices and booking system activity
• Maintaining CRM records and tracking customer feedback
• Analysing booking data and compiling monthly reports
• Supporting process improvements and automation initiatives

• Previous Administration experience within flexible work spaces, serviced offices or coworking environments advantageous
• Strong Microsoft Office skills
• Experience using CRM systems
• Basic reporting and data analysis skills

We are an equal opportunities company and welcome applications from all suitable candidates.