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Customer Care Coordinator

Job in Alderley Edge, Cheshire, SK9 7JU, England, UK
Listing for: Forrest Recruitment
Full Time position
Listed on 2026-10-10
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

Customer Care Administrator
- Permanent
- Full-Time

We are currently recruiting for an experienced Customer Services Administrator to join our well-established client based in Wilmslow. This role would be an excellent opportunity for an individual who can demonstrate their organisation and communication.

Duties
  • Issuing welcome letters and recording for the 6-week check in
  • Answering customer service telephone calls and emails
  • Logging information in the correct files
  • Raising work requests on the systems and monitoring spreadsheets
  • Responding to customer queries
  • Ordering materials/purchase orders
  • Coordinating and diarising appointments
  • Issuing forms and documents
  • Liaising with internal and external teams to ensure they are dealt with efficiently
  • Preparing reports and minutes for weekly customer service meetings processing staff holidays/sickness/absences
  • Collation of weekly timesheets for payroll
  • Confirming arrangements on behalf of the director

Consider building your career as a Customer Care Coordinator at Forrest Recruitment.

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