Customer Service Advisor
Job in
Alderley Edge, Cheshire, SK9 7JU, England, UK
Listed on 2026-10-22
Listing for:
Barlow Wood Ltd
Full Time
position Listed on 2026-10-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
ALDERLEY EDGE
£26, 500 + BONUS + FREE PARKING
Our client is seeking a customer focused individual to join their small team. This si a telephone based role and previous telephone based customer service experience would be an advantage.
Customer Service Advisor Duties
* Maintaining a high level of customer satisfaction.
* Dealing with inbound and outbound calls
* Acknowledging and responding to customer queries promptly.
* Processing customer applications.
* Understanding our business, to help with queries.
* Using various channels to communicate with customers.
* Working as part of a team.
* Be able to communicate with other departments in the business.
* Uploading data to customer files.
* Maintain a positive, empathetic, and professional attitude towards customers and teammates always.
* Maintaining confidentiality and abiding by all regulatory requirements.
* Going above and beyond for customers.
Customer Service Advisor Requirements
* Previous experience in customer service
* Previous experience of the Financial Services sector would be an advanatage
* Excellent telephone manner
* Must live within a sensible commuting distance of Alderley Edge
Additional Information / Benefits
Bonus, free parking
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