Administrator, Healthcare Administration, Administrative​/Clerical

About

Here at Surrey & Borders Partnership NHS FT we have a reputation for being innovative and forward thinking. We actively seek out new ways to work flexibly with partners and are passionate about people. We are one of the leading providers of specialist mental health, drug and alcohol and learning disability services for people of all ages in southern England, working in partnership to offer integrated health and social care, with 2300 excellent staff and a £155m budget.

We offer best employment practice and environments for staff in terms of equal opportunities, managing and developing a diverse workforce.

Location
Site Aldershot Centre for Health, 3rd Floor Children's Services, Hospital Hill, Town Aldershot, Postcode GU11 1AY
, Major / Minor Region Surrey

Contract:

Permanent

Hours:

Full time - 37.5 hours per week (Monday to Friday 9-5pm, excluding bank holiday's)

£25,329 - £26,958 Incl 5% Fringe HCAS, pa, pro rata. Salary period Yearly. Grade (NHS AfC: Band
3)

Main area:
Administration

We have an exciting opportunity to join our Community Team within North East Hampshire.

The full time Administrators role is to provide a comprehensive range of administrative services. This will include liaising with other departments and services, and to respond effectively to enquiries from the general public, service users, referrers, and other agencies.

We aim to consistently deliver a client focussed service that promotes good customer service and effective working relationships.

The successful candidate would need to have excellent organisational, communication and administrative skills. The ability to work on your own initiative and as a team whilst maintaining a calm approach under pressure is essential. Flexibility, problem solving skills, listening skills, a confidential approach, the ability to work to tight deadlines are all vital for this role.

To provide a comprehensive range of administrative services to the team, include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner taking accurate messages and communicating information clearly.

The duties include administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required.

Experience of working in the NHS would be an advantage.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Please check the job description and personal specification document for more information on the requirement for this job.

info This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

• NVQ 3 or equivalent
• RSA 3 or equivalent experience and evidence of further practical experience or equivalent
• Good standard of secondary education; GCSE at Grade C or above or equivalent

• Proven experience of a range of secretarial procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of maintaining office systems
• Experience of working as part of a team

• Experience of working within the NHS
• Understanding of medical terminology

• B3 Administrator JD (, 552.5)
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• SABP Competency Profile Map (, 672.5)
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• Mindful Employer Information (, 195.2)
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• Carers Information (, 604.7)
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• Benefits of NHS Pension Scheme (, 264.6)
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• Vacancy Links (, 264.6)
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• Name:
  Jo Hilton,
  
  Job title:
  
  General Manager, Email address: [email protected], Telephone number: