Senior business development manager

Intouch Tech is a fast-growing Managed Service Provider and Cyber Security provider, delivering IT, cyber security, AI governance and connectivity solutions to more than 600 organisations across the UK.

We are now hiring an experienced Senior Business Development Manager to drive new business growth across our AI governance, cyber security, managed IT and connectivity services.

This is a senior, high-performance sales role for someone with proven experience in cyber security sales within an MSP or MSSP environment. You must be confident generating your own pipeline, cold calling decision makers and closing new business.

This is not a graduate or entry-level role. We are looking for a commercially driven salesperson who can create opportunities, manage a full sales cycle and deliver revenue.

The strongest technology sellers are the ones who spot where the conversation is moving and get there first. That is how we run this business.

We built our reputation in managed IT, then expanded hard into cyber security as the threat landscape changed. The current growth area is AI governance. UK organisations are adopting AI tools far faster than they can control them, and boards are now asking questions their IT teams cannot answer — what tools are staff actually using, what data is going into them, and where does the liability sit.

The majority of our current pipeline sits in AI governance, and it is where you will spend most of your selling time. For an experienced cyber seller it is a natural extension of conversations you are already having: risk, visibility, policy, compliance. What makes it different is that the category is new, the incumbents are few, and it opens doors into accounts that would otherwise tell you they are already covered.

You will continue to sell the full portfolio — cyber security, managed IT and connectivity — and when the market moves again, we will move with it. We need someone who sees that as an advantage rather than a nuisance.

Your focus will be to generate, manage and close new business opportunities across our AI governance, cyber security, IT and connectivity solutions, using AI governance as the primary route into new accounts.

You will be responsible for identifying target accounts, engaging senior decision makers, booking meetings, running discovery calls, presenting solutions and closing new business.

You will work closely with the leadership team but will be expected to operate with independence, discipline and accountability.

• Cold calling and outbound prospecting into target markets
• Generating new business opportunities across AI governance, cyber security, MSP and MSSP services
• Leading commercial conversations with senior stakeholders on AI adoption, risk and governance
• Building and managing your own sales pipeline
• Booking meetings with business owners, IT leaders and senior decision makers
• Running discovery calls and sales meetings
• Presenting Intouch Tech's AI governance, cyber security, IT support and connectivity solutions
• Managing the full sales cycle from prospecting through to close
• Following up marketing leads and inbound enquiries
• Using Linked In, email and phone outreach to create opportunities
• Attending networking and industry events where appropriate
• Managing activity, pipeline and opportunities within Hub Spot CRM
• Working with technical teams to shape solutions and proposals
• Feeding market insight back into our proposition as the category develops
• Achieving agreed revenue, meeting and activity targets

We operate with clear expectations and measurable performance.

In this role, success means consistently generating new opportunities, building a qualified pipeline and converting prospects into…