Assistant Manager - La Vista

Join to apply for the Assistant Manager - La Vista role at Cameron House, Loch Lomond, Scotland
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Cameron House is a magnificent 5-star resort on the shores of Loch Lomond, Scotland, offering an award‑winning spa, a rooftop infinity pool, an 18‑hole championship golf course, and five restaurants and bars, with 208 bedrooms, 115 self‑catering lodges and Mansion House suites. The 400‑acre lochside setting provides a range of water and land activities, including speedboat tours, paddle boarding, canoeing, kayaking, 4X4 off‑road driving, falconry, and more.

• Support your Manager in managing all aspects of the outlet, including recruitment, training, and development of the team.
• Ensure guest satisfaction and profitability while meeting all statutory requirements.
• Allocate duties for the day, week, and month.
• Manage mise‑en‑place and stock.
• Conduct team briefings and kitchen liaison.
• Set service goals and incentives.
• Host the door and the floor, checking on tables and VIPs.
• Handle and resolve feedback or issues as they arise.
• Provide hands‑on support to the team where needed.
• Debrief and monitor Liquor GP.
• Oversee payments and Res Diary tasks.
• Ensure completion of all pre‑set tasks and checklists.
• Prepare end‑of‑shift reports and banking.
• Communicate with relevant Managers on any critical issues.

• Ambitious, driven, and determined individuals who will meet challenges head on.
• Friendly people who genuinely care about guests and the service they receive.
• Individuals who go beyond guests’ expectations to make their stay memorable.
• People who show the same level of care for their team, supporting colleagues to perform their best.
• Individuals who respect and protect the environment of the resort.

• Current or recent management or strong supervisory experience within a high‑volume quality bar environment.
• Experience working in operations in a 4/5
  * hotel environment (preferred).
• Excellent interpersonal skills and a passion for people and service.
• WSET Level 2, Personal Licence Holder, Food Hygiene, First Aid, and Trainer qualifications are desirable.
• Strong IT skills essential;
  Res Diary experience an advantage.
• UK Driving Licence beneficial due to work patterns and resort location.

• Free meals while on duty in team cafés.
• Pension scheme and Wagestream financial services.
• Long‑service awards with shopping vouchers and overnight stays.
• Enhanced holidays with long service.
• Free Leisure Club membership with friends and family discounts.
• Employee care service providing wellbeing support and counselling via a confidential helpline.
• On‑site discounts on accommodation, 50% off food and beverages, golf membership, spa treatments, cruises, outdoor activities, cinema tickets, and retail products.
• Free parking.
• Fully funded work‑based training and development – apprenticeships, work experience, scholarships, graduate programmes, craft training, and formal qualifications up to HND and Degree level.